Operational Update – Temporary Closure of the North Side on February 15, 2026

As of February 27, 2026

Work has progressed, but some steps are continuing today with support from our teams, specialized partners and Doppelmayr. The lift will remain closed today, Friday, February 27. From now on, further updates on the progress of the work will be posted on the TELUS Mountain Info Report page.

February 26, 2026

The replacement engine is now in place, and several preparations have been completed, including the electrical hookup. However, the technicians from our specialized subcontractor encountered difficulties transferring the large flywheel from one engine to the other. They are back this morning with the necessary equipment to complete this step, and we hope to be able to run the lift empty later this afternoon.

This situation is causing a delay in the opening, which means the Duncan Express lift will remain closed through Friday, February 27. In the meantime, we are maintaining the adjusted operating hours for the Expo and Lowell Thomas Express lifts, at 4:00 p.m. and 4:15 p.m. respectively.

February 25, 2026

The old motor has been removed, and the new motor has been installed in the summit terminal since late yesterday afternoon. Today, the teams are proceeding with the mechanical coupling, electrical connections, and possibly a fist no-load test run if progress allows.

February 20, 2026

Recent analyses of the Duncan Express lift, conducted with support from our specialists, suppliers, and the Doppelmayr team, indicate that the electric motor must be replaced. We have a secondary motor on-site ready for installation, and this work will take place next week, requiring the lift to be closed from Tuesday through Thursday.

In the meantime, the lift will continue to operate using the auxiliary motor at reduced capacity. First tracks access will be maintained on the North side via the Expo and Lowell Thomas lifts until next Thursday inclusive, and these two lifts will close later than usual, at 4:00 p.m. and 4:15 p.m. respectively.

February 16, 2026

We have identified the cause of the issues with the Duncan Express: a component had come loose inside the electric motor, creating a condition that made the diagnosis difficult to establish. A specialized company will assess the motor as soon as possible. In the meantime, we will continue operating on the auxiliary motor.

Thank you for your patience, and we will keep you informed of any developments.

February 15, 2026

We would like to inform our guests of the situation affecting operations today on the North Side. The two lifts serving the base of the area, Duncan and Expo, had to be temporarily closed due to separate electrical issues.

The Duncan lift was impacted by an electrical issue requiring the intervention of external experts. The specialized Hydro-Québec team arrived on-site around 11:15 a.m. and has been working with our technicians since then to complete the diagnosis. While we wait for a full return to normal operations, the lift is currently operating on an alternative motor, and as a precautionary measure, its use is reduced by 50% of its capacity.

As for the Expo lift, it experienced an electrical problem: although the initial issue was resolved late yesterday, another component turned out to be defective, likely linked to the previous incident. Diagnostics were completed this morning, and Expo is now back in operation.

Please note that we are extending the operating hours of several lifts today.

Our teams are working diligently and with determination to restore regular access to the North Side as quickly as possible. We understand the inconvenience this situation may cause, and we sincerely thank you for your understanding.